Page went blank after saving - Forum | JoomShaper
Awaiting an answer SP Page Builder

Page went blank after saving

Asked by Erjon Galanxhi 3 years ago Last activity 3 years ago

Hello,

Purchasing the SP Page Builder is the greatest thing I have done for web development.
For some reason for the first time started to make problem when I saved a page.

After hitting SAVE, it saved the content for public use but in admin panel the page is now BLANK, nothing inside.

Screehsot:
https://prnt.sc/ZcT95GTHv4bK

What can be the issue in order to restore it?
I tried to Clone but still same.
Thanks for your support.
Roni

5 replies

Oldest first Newest first Most helpful
Philip Walton - SoftForge
3 years ago

I am having the exact same issue, I will get so far and then suddenly all content disapears after saving.

Rashida Rahman Staff
3 years ago

Hi there!

Thanks for your kind words:)

Which template it is, please? Is this happening for a specific page only?

Best Regards

Erjon Galanxhi Asked this
3 years ago

Hi Rashida,

  1. yes it happens only for specific page and if I clone it, it is inherited the same for new cloned page as blank.
  2. Template is Shaper_helixultimate .

Best Regards

Rashida Rahman Staff
3 years ago

Hi,

Thanks for the info. Can I have your admin access to check? Please mention the page where you faced this too.

Best Regards

Erjon Galanxhi Asked this
3 years ago

Hello,

I solved the issue by upgrading the module SP PAGE BUILDER.
Now it is works.

Regards
Roni

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