URGENT !! Dynamic phone field does not provide a clickable link (same for email field) - Forum | JoomShaper
Staff replied SP Page Builder Joomla 6

URGENT !! Dynamic phone field does not provide a clickable link (same for email field)

Asked by TOCHTERMANN DAMIEN 1 day ago Last activity 1 day ago

My dynamic Phone field in SP Page Builder does not provide a clickable link. I expect the phone number to be a tel: link so visitors can click it to call.

I tried the suggested steps: backing up the site, updating SP Page Builder Pro to v6.10.0, enabling the clickable phone link option in the Dynamic Text addon, saving the page, and testing it on the frontend. This did not solve the problem.

i just would like to enter telephone number and that the " tel:" before (to make it clickable ) should be automatically added.

2 replies

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Ofi Khan Staff
1 day ago · edited

Hello TOCHTERMANN DAMIEN,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

Toufiq Senior Staff
1 day ago

Use an HTML attribute to make the phone number clickable.

<a href="tel:+8801700000000">Call Us: +880 1700-000000</a>

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