Solved Templates Joomla 6

the form of the template Shaper doesn't work

Asked by zesharck 2 days ago Last activity 2 days ago

Hi all,

do you know how to receive the answers on my email from the form on my website (template Shaper) ?
I already use other templates from joomshaper and nerver had an issue except on this one.
I have checked and rechecked to find a difference between templates and servers config but it is exactly the same (mailer PHP on all)
website is hosted by OVH, like others websites.

I really dont understand

thank you for your precious helps

regards
C.

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff

Have you put it here? I don't see it

zesharck Asked this

MEA CULPA !!!!!!!!
you are the king !!

Thank you Paul !!

1 more reply

Paul Frankowski Senior Staff
2 days ago · edited

Hi,

My suggestion is:

Create an e-mail address for this domain, for example, email@jorge-.....

Then use it in the " From Email " field; then the mailing system shouldn't have problems. That e-mail will be used to send messages.

zesharck Asked this

Hi Paul, thank you for your fast reply !!

Ok new mail done but I still have the pb, I dont receive the answers from the form, and nothing in my spam box.

(But I received the test php mail from server)
This is a test mail sent using "PHP Mail". Your email settings are correct!

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