Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please tell me the template name? I will check & get back to you soon. If you are trying to install live server then you can share your hosting information to install the template in your server.

-Thanks

Educon. I want to install from my Cpanel. I have Domain that is already hosted.

Can you share your hosting information via hidden content area? Thanks

see details

What is going on? I have sent what you requested.

Give me the cpanel login access

https://mightyschoolforvalours.com:2083/

Are you there?

I am waiting for your response. Thanks

Detail sent

Thanks and give me time.

BTW You had very low PHP vaules set, we had to change those. Yes, according to template documenation.

Now installator should go ahead.

Please go ahead and complete it. I have really been tormented by your service

The last sentence was for @Toufiq. Yes, we will finish installation process. We'll let you know after. Now just relax.

Installation complete. Now you need to contact your hosting company to increase memory limit.

This is serious. What memory size do you suggest?

Just show them the screenshot they will fix your issue. Don't worry

Tell them to increase the PHP memory limit

Okay. THanks

You are most welcome :)

Can't I increase the PHP memory limit myself?

You can't increase. Cause, you are using shared hosting. Please contact your hosting provider. Thanks

I have done that and it now on my domain but I cant see where to edit the theme content.

Please I need guidance.

Is anyone here?

For example Home Page was done using SP Page Builder. So first you have to login into admin area. Later you can edit articles, and contnet of SP LMS component.

I hope you have Joomla expirence, right?

@soetan sola olatunji did you get admin access and does it works? If works, Please change the password first. Thanks

Hellloo, Please where do I login?

I sent you 20h ago, check my last respond in "Hidden Content" area.

I saw your response. YOu help me in setting up my the theme, now I cant login again.

Yesterday worked. And now still works. Tested 60 sec ago!

Seen. Thanks

BTW

From cPanel or via Host Support please change value for upload_max_filesize from 2M to 4M (8M)! Otherwise you won't be able to update extensions nor Joomla.

Yes, it's on your side.

My site is down again. I only changed a banner and it went oof when I refreshed.

Recoverable fatal error: Object of class stdClass could not be converted to string in /home/mightysc/public_html/templates/shaper_educon/sppagebuilder/addons/feature/site.php on line 73

Please, what could be the reason?

Over 1 hour and no response.

According to Support Policy: "JoomShaper support staff guarantee to reply to your initial request for support within 48 business hours." But nobody said that respond should be in less than 1-4h, especially in weekend.

Please share current login and password

sent

Good morning.

Fixed.

Does solved your issue?

yes, sure. No errors anymore. At least was clean yesterday ;p

is everthing ok?

No. I need to add background to the block. Kindly check my site https://mightyschoolforvalours.com/ on the block where I have Take a Tour and Campus Life, the block has full colour background. I will like to have steps on how to add background to my block. And also, when i tried achieving it with Sppagebuilder SlideShow (Fullwidth) Addon it crashes my site.

Thanks

But this is really fustrating. Why will one be working on a project and get stucked but to render help take forever.

I can't make us of block on my SPPbuilder page.

I see that you have background color already. Also you can use image. All can be set in Row Options and works. Check my video guide: https://www.youtube.com/watch?v=IcwZuLhundM

SP Page Builder has also Slideshow addon - which is more modern, use it. Nothing would crash.

YEs, but the slideshow is not responsive on table on mobile. HOw do I resolve this?

Have you tried slideshow addon that I mentioned. It has some options for table and mobile view.

Then share screenshot what is wrong.

Yes, I have my top banner as slideshow but it not responsive on table and Cell phone. I tried to see to if i can get help from past users, i dicuover that a lot of people are facing the issue which support requested for thier site and they got help from support

check https://www.responsinator.com/?url=https%3A%2F%2Fmightyschoolforvalours.com%2F

Check now, should be better. I used seetings from addon.

Remember to clean browser cache deeply !

Can you put me throught the settings? I will appreciate it.

There is height value for slides (desktop, tablet and mobile icon)

and

I added one line line of CSS to make : background-size: contain; not cover as it's by default.

Screenshot from my demo site

Thanks