Problem Adding Articles/Catégories With Accents On Virtuemart
MELISSA MOUHEB
Hi when i try to add a new category with virtuemart i have this error :
1267 Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8mb4_general_ci,COERCIBLE) for operation '='
What sould i do ? Thank you
Ofi Khan
Accepted AnswerNo problem found with the name. I have tried both with or without comma. I think the issue is with your database. Please follow this documentation. It might fix the issue.
Ofi Khan
Accepted AnswerHello MELISSA MOUHEB
Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.
Best regards
Ofi Khan
Accepted AnswerPlease take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial
MELISSA MOUHEB
Accepted AnswerHi, I can't uploade the file (don't have the option available in the answer box) Should I send it to you via mail ?
Thank you
Ofi Khan
Accepted Answerokay. Share it to [email protected] and mention this forum topic.
Ofi Khan
Accepted AnswerI have installed the backup on my localhost and added a category. Please check your issue again.
MELISSA MOUHEB
Accepted AnswerOfi, The problem is when you want to add a category with an Accent in the category name Could you try it ?
Ofi Khan
Accepted AnswerSorry, I don't get you. Please give me example of the exact scenario. I will follow this and check the issue. But I do not think this issue (if it is present) is related to our product.