Problem With SP PAge Builder - Question | JoomShaper

Problem With SP PAge Builder

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Yona

SP Page Builder 4 years ago

Hi, I have problems with SP Page Builder Pro, when trying to edit one of the pages it stays loading and does not enter the editor, clear cache, update the component, clear the server cache, delete cookies, thank you for your prompt help .

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6 Answers
Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #23748

Hello there,

Does it happen with front-end editor or back-end editor as well?

Please let us know in details about the problem you are facing. Some screenshots will even help us to understand the situation better.

Thanks!

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Y
Yona
Accepted Answer
4 years ago #23751

Hello, thanks for your answer, only with the frontend editor, I send you the url and the accesses in private

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Y
Yona
Accepted Answer
4 years ago #23783

Any suggestion?

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #23785

Hello there,

Sorry for taking a bit more time. We will get back to you tomorrow with the solution hopefully.

Thanks for having the patience.

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Y
Yona
Accepted Answer
4 years ago #23830

Hello, any answers here? TKS.

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #23840

Hello there,

Please disable the mod_security from your hosting and check again. Hopefully it work. If not, feel free to give us a buzz again.

Thanks!

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