Problem with SP PAge Builder - Forum | JoomShaper
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Problem with SP PAge Builder

Asked by Yona 5 years ago Last activity 5 years ago

Hi, I have problems with SP Page Builder Pro, when trying to edit one of the pages it stays loading and does not enter the editor, clear cache, update the component, clear the server cache, delete cookies, thank you for your prompt help .

6 replies

Muntasir Sakib Staff

Hello there,

Does it happen with front-end editor or back-end editor as well?

Please let us know in details about the problem you are facing. Some screenshots will even help us to understand the situation better.

Thanks!

Yona Asked this

Hello, thanks for your answer, only with the frontend editor, I send you the url and the accesses in private

Yona Asked this

Any suggestion?

Muntasir Sakib Staff

Hello there,

Sorry for taking a bit more time. We will get back to you tomorrow with the solution hopefully.

Thanks for having the patience.

Yona Asked this

Hello, any answers here?
TKS.

Muntasir Sakib Staff

Hello there,

Please disable the mod_security from your hosting and check again. Hopefully it work. If not, feel free to give us a buzz again.

Thanks!

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