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Steven Roberts

SP Page Builder 2 months ago

When I add a video slideshow block to my page and hit Save, I get a message that the page was successfully saved, but then when I click Close the page won't close, I just get the circular "saving" icon.

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1 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago

Hello Steven Roberts

If you can not save Page settings (Save button doesn't respond) check the status of mod_security in Apache. For some reasons, certain functions are blocked by this software. If possible disable mod_security and check the behavior of SPPB again. You can use Comodo WAF rules instead. If the above tip will not help, and if PHP is running in FastCGI mode. Switching to CGI mode solves the problem.

Ask hosting support for more details/help.

Best regards

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