Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please capture a screencast video about your issues. I will check & get back to you soon.

-Thanks

https://youtu.be/OzoWWrEqvN4

Please provide me the Joomla administrator access to check the issue. Thanks

I need change that title and subtitle but i cant somehow

I need it like in the first screenshot please

Can you tell me the reason?

https://prnt.sc/1d750mz

Hi, I am on that link, with the same user I gave you, and it works. Maybe a temporary error? try again

http://new2.regaldekor.com/administrator/index.php?option=com_sppagebuilder

Can you give me super administrator access and in the meantime will you please try to check with Joomla default template (protostar).