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Breaking point responsive menu on Huawei phone

Asked by Remco 5 years ago Last activity 5 years ago

I'm using your Travus theme on a website for a client of mine. We are almost ready for the website to go live. We still run into 1 problem: My client has a Huawei smartphone. On this phone, the menu icon is in the slider instead of right next to the logo. So something goes wrong with the breaking point i think (see attachment, client made a screenshot).

Can you take a look with me and indicate which CSS I need to add to get the menu icon in the right position for this type of device? I can't test this myself as I have an iPhone. I would like to let my client know that this too has been resolved and that it also is fixed when he checks it on his phone.

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Marked as the solution
Ofi Khan Staff
5 years ago

Oh! My bad! I got confused since your admin menu is customized. Anyway, I have turned off the default header and created a custom header. Hopefully, it is okay now. On my android phone, it looks good.

Screenshot_2021-07-23-19-51-14-79.jpg

8 more replies

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Ofi Khan Staff
5 years ago

Hello Remco

Please share your Super Administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Remco Asked this
5 years ago

Already did that, see above.

Remco Asked this
5 years ago

I have just added: 

@media (max-width: 1200px) {
    #offcanvas-toggler {display: block !important;}
    #sp-menu .sp-megamenu-parent {display: none !important;}
}

But i can't check if this fixed the issue.

Ofi Khan Staff
5 years ago

No, it has the issue. I am checking from Android phone. You have shared access but not SUPER ADMIN. I need this because I think layout has the issue. So, I need to access the Template Options.

Remco Asked this
5 years ago

Hi Ofi Khan, i have shared the superuser admin (see backend login credentials with username: joomshaper)

Remco Asked this
5 years ago

Client has confirmed that this has been resolved. Thank you!

Ofi Khan Staff
5 years ago

You are welcome.

Ofi Khan Staff
5 years ago

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback here:

  1. JED
  2. Trustpilot
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