Contact Form Not Working - Question | JoomShaper

Contact Form Not Working

T

toast

SP Page Builder 2 years ago

Hello,

It looks like I've hit another snag with SP Builder. I'm trying to use the contact form from SP Builder but after putting in the correct information, no email is received. I've tried using the company email, but when that didn't work, I tried my gmail email and that didn't work, either.

Can someone help with this situation?

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3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #26262

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #26088

Hello toast

Your issue is fixed now. Please check your Contact page -> Contact Form addon settings. You need to set From Email and Recipient Email to get the email. I have set the From Email. You can use any email in the Recipient Email box.

Screenshot at Jul 26 10-20-11.png

Best regards

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T
toast
Accepted Answer
2 years ago #26214

Hi there,

It looks like the issue here is with the Google recaptcha plugin. When enabled, it doesn't send the message. I ended up making the invisible API and after using that, it started working again.

We can mark this as closed, but, it looks like something is going on with that plugin.

Kind regards, Chris

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