Hi, the gallery addon no longer has he ability to click to view next image, the only way to view the next photo is to close the current image and then click to open the next.
Found whilst using Hellix Ultimate.
Staff replied
SP Page Builder
Gallery addon
9 replies
Ofi Khan Staff
Hello Ben Taylor
Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.
Best regards
Ben Taylor Asked this
Apologies for the slow reply, I have added the details you need to the Hidden Content section.
Many thanks.
Ofi Khan Staff
Please update to the latest SP Page Builder and then check your issue.
Ben Taylor Asked this
Hi, I've done the update and the issue is the same, still can't scroll through gallery images
Ofi Khan Staff
I have investigated your issue. You have pre-defined header turned off. Please use a custom header and then it will work.
Ben Taylor Asked this
HI, I made a custom header and it sorted out a lot of issues I was having.
Can I ask why this is now needed though as it wasn't previously? I didn't want a custom or pre-defined header on my page so I've had to create one and make it invisible on all devices. It works but it just feels like it's a bit of a bodge.
Many thanks,
Ben
Ofi Khan Staff
I agree with you. It is enabled in the new Helix 2.0 version. Helix 1 does not have this dependency. However, I have already raised this question to the developers and reported to remove this dependency. Hopefully, the team will take care of this issue in the next release.
Ben Taylor Asked this
Hi Ofi,
Sorry for the slow reply, I'm glad you agree on this issue.
Has it now been resolved? I'm having some issues again and I can't seem to hide a predefined header since a recent update. Is it still the case that I need a predefined header to make the gallery, forms etc work properly?
Many thanks,
Ben
Ofi Khan Staff
It will be solved in the next update, hopefully. If you do not want to use pre-defined header, then take your custom header and name it Header. It should work.
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