Issues / Improvement Proposals For The New Support Forum - Question | JoomShaper

Issues / Improvement Proposals For The New Support Forum

TheBearded

TheBearded

General 3 years ago

Hi,

I like the new forum and I think it is a big advantage to the "hidden" ticketing system.

Nevertheless, i have some issues and some improvement proposals for the support forum:

  • Very annoying currently: Notification e-mails come late or don't come at all, sometimes I also get multiple notification e-mails for the same answer. But as I don't need these e-mails most of the time, I need a way to switch them on or off completely (or for each question)!
  • The notification system is nice, but i always get double notifications for a single answer
  • please support native image upload (no links to other sites like imgur needed!) to questions
  • please add a "back to top" button on the bottom of the page, which makes it easier to go back up in long question/answer threads
  • A second "back to questions" link at the bottom of each question page would be helpful as well for easier navigation
  • the text entry field shows an irritating behaviour: I make heavy use of the "Pos1 / end" keys on my keyboard to jump to the beginning or end of a line of text. In this text entry box, when using Pos1 or End key the cursor jumps to the start or end of the actual paragraph instead to the start/end of the actual line. This is highly irritating and makes it hard to navigate inside a text!

Thanks for considering (or commenting on) these proposals!

Best regards, Ben

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4 Answers
Renee
Renee
Accepted Answer
3 years ago #164

please support native image upload (no links to other sites like imgur needed!) to questions

ditto I wanted to provide screen shots but could not

also put categories of forums and a searchbov to the right of the forums

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #166

Hi, Ok I will note it down

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Renee
Renee
Accepted Answer
3 years ago #169

Another.. I would find it really helpful it is possible for us to get all of our own posts in some view so we can check status without going through entire forum

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #194

Ok I will also add it. Let's see is it possible or not Thank you

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