Problem with menu after update helixulitmate - Forum | JoomShaper
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Problem with menu after update helixulitmate

Asked by Nel 5 years ago Last activity 5 years ago

Hi,

Just updates two sites to shaper_helixultimate version 2.0.1.
This changes the menu and logo on iphone en ipad pro.
I would attach screenhosts If there was an option for that.

Sites: stadhuisjeapeldoorn.nl
blokhuiswinterberg.nl

Any suggetions on how to fix this?

6 replies

Oldest first Newest first Most helpful
Ariba Staff
5 years ago

Hello

Thank you for your query, could you kindly use this tool: https://imgur.com/ to share the screenshot with us here?

That would be helpful for better understanding.

Sorry for the inconvenience.

Ariba Staff
5 years ago

Please use the following css codes in custom css section of your default template

for site: stadhuisjeapeldoorn.nl >>

@media (max-width:576px) {
    .logo-image {
        height: 70px;
    }
}
@media (max-width:992px) {
    #sp-header {
        height: 80px;
    }
}

for site: blokhuiswinterberg.nl >>

#sp-logo.has-border {
    padding-right: 15px;
}
.logo-image {
    height: 30px;
}
#sp-menu {
    flex: unset;
}
#sp-menu > .sp-column {
    display: block !important;
}

Please do let me know if that works

Donna
5 years ago

I am having the exact same problem with viewing on iPad and android devices. When you click on hamburger icon, the page freezes and blurs out, no menu.

Best,
Donna

Nel Asked this
5 years ago

Hi Ariba,

This is not a solution. The site blokhuiswinterberg.nl became very slow after the update, all content has shifted, especially on pages that were not made with Pagebuilder, the normal Joomla pages. Pop-up items no longer work. Font awseome icons are no longer shown. Plus that on a mobile and ipad pro the menu and the hamburger menu don't look right. There was no other solution than to restore the backup and not do a Helix ultimate update.

Site town stadhuisjeapeldoorn.nl, here too the solution offered does not offer a solution. Also on this site all content has shifted, this can be solved with css, but not ideal. Also here the font awsome icons are not shown. On an ipad pro, in vertical position, the hamburger menu is not shown, but the normal menu through the images. If this happened with previous updates I changed the menu.php file in features, then I changed the -lg option to xl and it worked perfectly, but that doesn't help anymore either. On mobile the off canvas menu no longer works. I hope that the site stadhuisjeapeldoorn will find a solution for the above issues, otherwise there is no other option than to restore the backup.

Overall: not happy with these developments. I have more sites with Helixultimate and these cannot be updated now, too risky.

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