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Issue with entire website after Helix & Template Update

Asked by Sprida Ltd 5 years ago Last activity 5 years ago

Hello,

This morning I updated my website to:
Helix 2.0.1
shaper_languageschool template 1.5

First it caused loads of issue with blue header and stuff not working or loading correcly. I was able to temporally solve this by turning off all CSS, Javascript and complie SCSS.

I am now able to edit by site as before I could not, however my entire site is styled incorrectly.

  • There is black text where there should be white text
  • Square button where they should be rounded
  • font types not being used

Even if I try and change these back using the front editor, no luck. Nothing changes.

I had my next two sdays caved out to foucs on getting my website sorted and then this happens.

I'm hoping for an increibly fast response and subsquent fix.

Regards,
Zack

Website: https://Sprida.uk

1 reply

Muntasir Sakib Staff
5 years ago

Hello there,

We are extremely sorry to hear that you are having troubles with the template.

Fact is, the templates are not compatible yet with Helix Ultimate 2.x.x and Joomla latest versions which raises the problems mostly. That's exactly why we highly recommend everyone not to upgrade to the latest version now on any existing site.

However, if someone wants to build a fresh site on Joomla 4 with Helix Ultimate 2.x.x framework, s/he is most welcome as they framework is comaptible with the latest version.

Whatever, as you have already installed Helix Ultimate 2.x.x, it occurs the problems. For now, here are some quick fix till the compatibility of the templates:

For round shaped button, use the following code inside the custom CSS section on the pages where there are buttons :

.sppb-btn-custom{
border-radius: 20px !important;
}

Apart from that, I haven't found any problems with the fonts, they are loading perfectly fine. Please check from your end.

And for now, please change the text colors from the settings.

Thank you very much for your understanding and for being with us.

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