No Saving Of The Font Weight In Template Settings - Question | JoomShaper

No Saving Of The Font Weight In Template Settings

WS

wegscheider office solution

Helix Framework 2 years ago

Hello there,

i updated to helix ultimate. If, for example, I set the under Typography, everything is saved except the font weight. It is saved, but not shown. It shows always "Select" in Weight-Dropdown.

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11 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #30477

Hello wegscheider office solution

Please share a screenshot of your issue to understand it better.

Best regards

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WS
wegscheider office solution
Accepted Answer
2 years ago #30508

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #30659

Please update to the latest Helix and then check your issue.

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bigfrontdoor
bigfrontdoor
Accepted Answer
2 years ago #32108

I am also having this issue, even having updated to 2.0.3.

You can set the font weight on body and headings and it does apply correctly when saved but as soon as you open the template settings again all the font weights you've set are gone and you need to reapply them again.

A massive pain. Please fix!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #32219

Please update to Helix 2.0.4 and check this issue. I have not found this issue on the latest Helix. Also check that you have Compile SCSS to CSS turned on in Advanced settings.

Screenshot at Sep 04 11-41-32.png

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bigfrontdoor
bigfrontdoor
Accepted Answer
2 years ago #32236

Thanks for the response.

I've upgraded to Helix 2.0.4 and tested on both a Joomla 3.10 site (upgraded from previous Helix) and a Virgin Joomla 4.0.2 site with a fresh install of Helix 2.0.4.

I've tested with SCSS on and off, compression on and off, same results every time, font weights save, then reset again when Template Parameters are open.

Here's a video of the issue;

http://dev.bigfrontdoor.com/cjs/helix-issue.mp4

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #32646

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

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bigfrontdoor
bigfrontdoor
Accepted Answer
2 years ago #32716

Appreciate the help. I've attached Super User credentials as requested.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #32941

Thanks for your detailed video. I have investigated the issue. It is a bug. I have reported this to the developers. It will be fixed in the next update.

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bigfrontdoor
bigfrontdoor
Accepted Answer
2 years ago #33008

Thank you Ofi, we will look forward to that update.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #33172

You are welcome.

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