From builder not working since updates - Forum | JoomShaper
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From builder not working since updates

Asked by Ben Taylor 5 years ago Last activity 5 years ago

Hi, I've got a site I've just had go live and the form I created with form builder no longer sends the message to the required email address. To prove it was the update I went to another webiste I've created that I hadn't updated and filled the form out and it sent fine, then after running the updates on that site the form no longer sends.

Anyone have any suggestions on why it's not working? I have some unhappy customers that currently can't recieve enquiries from their webiste!

Many thanks.

5 replies

Muntasir Sakib Staff

Hello there,

Thank you for sharing the information with us.

We are looking into it from our end and will get back to you soon.

Thanks!

Ben Taylor Asked this

Hi,

Is there an update on this issue yet? Would really like to get my contact forms working again.

Many thanks,

Ben

Ben Taylor Asked this

Hi, I have done the updates and the form builder is still not working.
Gallery addon also still not working.

Muntasir Sakib Staff

Hello there,

Please share your administrator access with us in the Hidden Content area so that we can have a look from our end.

Thanks!

Ben Taylor Asked this

Hi, I've added a custom header and it has fixed all of my issues, thanks for the reply.

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