Pie Progress Issue Using Helix 2.02 - Question | JoomShaper
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Pie Progress Issue Using Helix 2.02

QL

Qured Pty Ltd

Helix Framework 2 years ago

Hi Team May I start out by saying keep up the great work your whole team should be proud of the semselves, well done the whole Joomshaper team rocks.

Okay now to a minor Bug.

On our newly update 2.02 site we need to use f5 to relaod the page for the pie image to load, It works sometime using a samsung Mobile but fails 100% using chrome and firefox, edge from a pc.

Prior to upgrade the pie progress would load automaticlly as designed.

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3 Answers
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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #31708

Hello there,

I hope you are doing well.

Thank you very much for your kind words, means a lot to us.

Let's come to the point - pie progress is working completely fine from our end on our local environment. However, on your site it requires a refresh, yes, we have gone through it. I guess you have checked it already, would you mind check the browser and Joomla cache and clean it and try again from our end?

Let us know the update.

Thanks!

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OD
Olivier DELORON
Accepted Answer
2 years ago #35228

Hello, Samme problem for me, and it is not solved though refreshing the browser and clearing the cache... Thanks for your help if you have any clue.

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DR
doug raught
Accepted Answer
2 years ago #42455

I installed it on a fresh site and the first time the PIE CHART does not appear, and still doesn't. The problem was reported two months ago. I need to use it TODAY, not next month or next week.

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