Slideshow Won't Autoplay After Opening A New Tab In The Browser - Question | JoomShaper
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Slideshow Won't Autoplay After Opening A New Tab In The Browser

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Emily

SP Page Builder 4 years ago

Hello,

I'm using the SP Page Builder Slideshow addon with autoplay enabled.

When I open a new browser tab and then go back to the website autoplay no longer works. The Slideshow stops on one slide.

Autoplay begins again if I click the navigation arrows on the Slideshow.

Is there any way to make the Slideshow continue playing automatically when I return to the website?

Thank you! Emily

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6 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #32413

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.

-Thanks

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Emily
Accepted Answer
4 years ago #32589

Thank you. I've added administrator details to the hidden content section below.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #32637

Please give me the FTP access

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Emily
Accepted Answer
4 years ago #33100

Provided in the hidden content section below. Thanks!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #33126

Yes, We have found the issue on Page Builder. Give us time to fix the issue. Thanks

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Emily
Accepted Answer
4 years ago #36250

Hello,

Do you have any update on this?

Thanks

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