Slideshow won't autoplay after opening a new tab in the browser - Forum | JoomShaper
Awaiting an answer SP Page Builder

Slideshow won't autoplay after opening a new tab in the browser

Asked by Emily 5 years ago Last activity 5 years ago

Hello,

I'm using the SP Page Builder Slideshow addon with autoplay enabled.

When I open a new browser tab and then go back to the website autoplay no longer works. The Slideshow stops on one slide.

Autoplay begins again if I click the navigation arrows on the Slideshow.

Is there any way to make the Slideshow continue playing automatically when I return to the website?

Thank you!
Emily

6 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.

-Thanks

Emily Asked this
5 years ago

Thank you. I've added administrator details to the hidden content section below.

Toufiq Senior Staff
5 years ago

Please give me the FTP access

Emily Asked this
5 years ago

Provided in the hidden content section below. Thanks!

Toufiq Senior Staff
5 years ago

Yes, We have found the issue on Page Builder. Give us time to fix the issue. Thanks

Emily Asked this
5 years ago

Hello,

Do you have any update on this?

Thanks

Log in to reply.