Images won't open in a lightbox - Forum | JoomShaper
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Images won't open in a lightbox

Asked by Marin 5 years ago Last activity 5 years ago

Hello, I have a problem with my web. Images won't open in a lightbox. Could you help?

Accepted answer

Marked as the solution
Ofi Khan Staff

You are welcome. Please go to Template Options -> Layout and check the header layout that I have added. I have also added Custom CSS in Template Options -> Custom Code -> Custom CSS

#sp-header{
    display: none;
}

Screenshot at Sep 13 18-10-35.png

9 more replies

Ofi Khan Staff

Hello Marin

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Marin Asked this

Hi, I'm sending the data.

The problem accrues on all our sites.

Ofi Khan Staff

Your issue is fixed now. Please check your site.

Marin Asked this

Thank you for your support. How can I do it myself on other websites?

Marin Asked this

Thank you.

Can you explain what was the problem? How does this fix it?

Ofi Khan Staff

This is an issue from Helix Template. We will fix it in the next update. Till then this fix will work. The issue is if you do not have any pre-defined header or custom header, then some JavaScript code does not work and creates the image not opening issue.

Reflex Online
5 years ago · edited

Dear Ofi,

We have the same issue but with the gallery component inside the Portfolio Component, do you possibly have a fix for this?
We have a header though in the Helix Layout.

Creds added in hidden box!

Ofi Khan Staff

Hello Reflex Online

It looks like a different issue. Please remove the credentials and post a new question. Hidden Content is visible to our agents and the author of this post.

Best regards

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