Images Won't Open In A Lightbox - Question | JoomShaper

Images Won't Open In A Lightbox

M

Marin

SP Page Builder 2 years ago

Hello, I have a problem with my web. Images won't open in a lightbox. Could you help?

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10 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #33698

You are welcome. Please go to Template Options -> Layout and check the header layout that I have added. I have also added Custom CSS in Template Options -> Custom Code -> Custom CSS

#sp-header{
    display: none;
}

Screenshot at Sep 13 18-10-35.png

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #33679

Hello Marin

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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M
Marin
Accepted Answer
2 years ago #33683

Hi, I'm sending the data.

The problem accrues on all our sites.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #33694

Your issue is fixed now. Please check your site.

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M
Marin
Accepted Answer
2 years ago #33697

Thank you for your support. How can I do it myself on other websites?

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M
Marin
Accepted Answer
2 years ago #33702

Thank you.

Can you explain what was the problem? How does this fix it?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #33704

This is an issue from Helix Template. We will fix it in the next update. Till then this fix will work. The issue is if you do not have any pre-defined header or custom header, then some JavaScript code does not work and creates the image not opening issue.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #33705

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on Joomla Extension Directory

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RO
Reflex Online
Accepted Answer
2 years ago #34918

Dear Ofi,

We have the same issue but with the gallery component inside the Portfolio Component, do you possibly have a fix for this? We have a header though in the Helix Layout.

Creds added in hidden box!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #34931

Hello Reflex Online

It looks like a different issue. Please remove the credentials and post a new question. Hidden Content is visible to our agents and the author of this post.

Best regards

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