Html Addons - Missing Closing Tags After Reopen - Question | JoomShaper

Html Addons - Missing Closing Tags After Reopen

MW

Michael Weigand

Extension 1 week ago

Hi,

We are using the SP Page Builder (3.7.14) within Joomla (3.10.1). Since few days we have problems with HTML addon.

We can create HTML addons, fill them and save it. So far everything as expected. But if we are trying to edit an existing add on all closing HTML tags are missing. We already tried it on new pages with new addons, existing pages with new / existing addons - nothing worked so far.

Sample Creating HTML block, fill it with

test
After saving, edit it and it just shows
test

Any idea why this happens?

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5 Answers
Pavel
Pavel
Accepted Answer
1 week ago

Hi. Maybe some security extension affects it like RSFirewall and the like. Add SP PB to exceptions.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago

Hello Michael Weigand

Please share a screenshot of your issue to understand it better.

Best regards

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MW
Michael Weigand
Accepted Answer
1 week ago

Hi, please see following sample.

Creating an HTML addon with content

test
https://ibb.co/R7hcvD5 Save addon, save article

Click edit icon in HTML addon shows following result https://ibb.co/WfQYhLY

As far as i was able to check until now it just happens in Article Integration of page builder. Creating a page directly in page builder component and doing the same everything works.

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MW
Michael Weigand
Accepted Answer
1 week ago

After some further analysis we found the issue. It was caused by a system attribute which calls function

function onAfterRender()

After restricting this plugin to just frontend it also works in article admin.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago

Thanks for sharing the solution with us. Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

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