Open Graph not working - Forum | JoomShaper
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Open Graph not working

Asked by JUAN RAMON 5 years ago Last activity 5 years ago

Hi, i'm having problems with opengraph in sp page builder, i add the title, image and description and when i copy/paste the link the image is not showing. try on facebook, whatsapp and whatsapp web, it only works on skype, and my client needs to send the links with the image showing to his possible clients with whatsapp and facebook
https://corporacionvlc.com/index.php/es/component/sppagebuilder/?view=page&id=44
you can try with this link for example

7 replies

Oldest first Newest first Most helpful
Rashida Rahman Staff
5 years ago

Hi there!

There are two OG options!

One for Template:
Blog details.png
og in blog details.png
Another for the SP Page Builder:
Global og settings.png

I would like to request you to check by toggling the options several times! I mean please on one with off another and then back it off with on the other and clear your Joomla and browser cache then check each time.
Sometimes it's only the issue that it is getting the default one somehow.

The Open Graph can be set only for Pages from SPPB, check options in each page.
https://prnt.sc/w11vx0

Hope this helps anyways!

Best Regards

CMP LAB
5 years ago

It works for me!
setting to "no"
the option in global configuration/SP Page Builder/Disable Default Open Graph Settings

many thanks

JUAN RAMON Asked this
5 years ago

don't work for me, i don't have helix ultimate template, and i try to put in "no" first in global configuration/SP Page Builder/Disable Default Open Graph Settings and with "yes" option. Neither of them works

JUAN RAMON Asked this
5 years ago · edited

you can go to that link or any other properties link going here
https://corporacionvlc.com/index.php/en/properties/houses (Home>Properties>Homes or any of the submenus) and then clic on any of the houses, then you can copy the link and take a look
I did the cache thing but all seems to be the same.
I solved installing whatsapweb from microsoft store in my client pc, that way the images appear.
But don't think this is the solution, if he want to share it on whatsapp with his phone he can't

Mo
5 years ago

Thank you!

to disable the open graph function in the template style and enable in the global config worked for me :-)

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