dropdown menu replaced by characters - Forum | JoomShaper
Awaiting an answer Helix Framework

dropdown menu replaced by characters

Asked by Massimo Taiku Rossi 5 years ago Last activity 4 years ago

Hi, after installing Helix 2 the dropdown menu has been replaced by an alphanumeric sequence.
Despite having activated Font Awesome, the arrows in the dropdown menu do not reappear, and having updated to the latest version, they continue to be replaced by an alphanumeric sequence.

Any idea how to do it?
Thanks

16 replies

Mehtaz Afsana Borsha Staff

Hi,

Enable font awesome on update helix
https://prnt.sc/1qvokje

Clear your Joomla and Browser cache and check again

-Regards

Massimo Taiku Rossi Asked this

Greetings,
I had done this before, but nothing has changed.
Other ideas?

Mehtaz Afsana Borsha Staff

Give me your site URL I need to check

Mehtaz Afsana Borsha Staff

Ok I will send it to our DEV team. I hope they will solve it soon

Massimo Taiku Rossi Asked this

Good Evening, any news?

Massimo Taiku Rossi Asked this

I'm sure I've never added this css in my template. The only changes concern anything else, not the menu.
I try to delete it, even if I don't know where it can be, not having added it myself. I doubt it was added by the template update. In another site, which I have not updated, the problem is not there.

Massimo Taiku Rossi Asked this

I just checked, there is no custom css file in my template.
If you prefer to check, I can give you access.
I'm sure the problem was caused by the update, as until before the update everything was fine. I tried several times, reloading the previous save and the previous database on the site. Every time I update the template the menu changes to how it is now.

Mehtaz Afsana Borsha Staff

Hi,

Then its better to wait for the next update. I hope everything will be fine then

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