Dropdown Menu Replaced By Characters - Question | JoomShaper

Dropdown Menu Replaced By Characters

MR

Massimo Taiku Rossi

Helix Framework 2 years ago

Hi, after installing Helix 2 the dropdown menu has been replaced by an alphanumeric sequence. Despite having activated Font Awesome, the arrows in the dropdown menu do not reappear, and having updated to the latest version, they continue to be replaced by an alphanumeric sequence.

Any idea how to do it? Thanks

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16 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #34387

Hi,

Enable font awesome on update helix https://prnt.sc/1qvokje

Clear your Joomla and Browser cache and check again

-Regards

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MR
Massimo Taiku Rossi
Accepted Answer
2 years ago #34464

Greetings, I had done this before, but nothing has changed. Other ideas?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #34537

Give me your site URL I need to check

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MR
Massimo Taiku Rossi
Accepted Answer
2 years ago #35035

Hi, the link on my website is www.tenshin.it/-joomla

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #35206

Ok I will send it to our DEV team. I hope they will solve it soon

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MR
Massimo Taiku Rossi
Accepted Answer
2 years ago #35862

Good Evening, any news?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #35872

Hi,

You used custom css for that. You have to remove it

https://prnt.sc/1ttzlmc

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MR
Massimo Taiku Rossi
Accepted Answer
2 years ago #35896

I'm sure I've never added this css in my template. The only changes concern anything else, not the menu. I try to delete it, even if I don't know where it can be, not having added it myself. I doubt it was added by the template update. In another site, which I have not updated, the problem is not there.

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MR
Massimo Taiku Rossi
Accepted Answer
2 years ago #35902

I just checked, there is no custom css file in my template. If you prefer to check, I can give you access. I'm sure the problem was caused by the update, as until before the update everything was fine. I tried several times, reloading the previous save and the previous database on the site. Every time I update the template the menu changes to how it is now.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #36042

Hi,

Then its better to wait for the next update. I hope everything will be fine then

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MR
Massimo Taiku Rossi
Accepted Answer
2 years ago #42976

Hi, I have installed the new version of Helix, but the problem has not been solved. Any other suggestions for the solution? It's not aesthetically nice to see the menu that way. Thanks.

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Pavel
Pavel
Accepted Answer
2 years ago #42977

Hi. I do not think this is a Helix problem. Because no one faces it, besides you. Most likely it is caused by some third-party expansion or your actions.

Try this code to correct.

body.ltr .sp-megamenu-parent > li.sp-has-child > a::after, body.ltr .sp-megamenu-parent > li.sp-has-child > span::after {
    content: "\f078";
}
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MR
Massimo Taiku Rossi
Accepted Answer
2 years ago #42978

Thanks. Can I ask where should I enter the code? I'm not a programmer, unfortunately.

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Pavel
Pavel
Accepted Answer
2 years ago #43004

Hi. In custom.css file

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MR
Massimo Taiku Rossi
Accepted Answer
2 years ago #43007

A thousand thanks!! It works perfectly.

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Pavel
Pavel
Accepted Answer
2 years ago #43041

You are wellcome

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