Can't Save Page After Certain Amount Of Addons On Page
jan.sejna
Hello,
I have strange issue on my website caffe-molinari.cz - It was working fine last time I made some changes there, but today when I wanted to do some changes on one page, it wouldn't save. However other pages could be saved just fine, so I tried to rebuild the page, which couldn't be saved and found out that the saving is broken after having certain amount of addons on the page. It saves immidietly when having one less addon, but after adding it (and it could be any of the addons) the save button just loops infinetly. Also the export of the page doesn't work (it goes to page that says the website can't be reached or something like that). And also in the backend of PB it couldn't be saved at all and when clicking close, it redirects to 404. Do you know what could be causing this issue? Thanks
Joomla version - Joomla! 3.10.2 PB version - 3.7.15 PHP version - 7.3.30
Ofi Khan
Accepted AnswerHello jan.sejna
Generally, this error is related to your server. Please follow this documentation and let me know the result.
Best regards
jan.sejna
Accepted AnswerHello Ofi,
I have checked with my server support and they confirmed that the issue is caused by the mod_security, however I don't really want to take the security risk by disabling it completely.. They said that this error is caused by exceeding the maximum request body size the module is set to accept for buffering. Is there any way to reduce the request body size in order to prevent it from triggering the security module?
Or could backup or rebuilding the website possibly solve this issue, or is it pointless?
BR