Instagram token generator gives"An error has occurred. 0 Class 'Facebook\Facebook' not found" - Forum | JoomShaper
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Instagram token generator gives"An error has occurred. 0 Class 'Facebook\Facebook' not found"

Asked by richardsblake 5 years ago Last activity 5 years ago

I simply can not get my instagram to work through pagebuilder. I've followed EVERY step and tutorial from every link and YouTube video on the forum. Please assist as soon as possible as I can't get the frontapage error thats generated on my new wesbite.

I used the template "folium - Musician" with demo data installed.

I appreciate the time in advance!

Richard

6 replies

Ofi Khan Staff

Hello richardsblake

Please make sure that you have followed each step in the tutorial on How to setup Instagram Gallery Addon. Then check the pinned comment and follow these instructions. Also check this solution. Hopefully, your issue will be solved.

Best regards

richardsblake Asked this

Ofi,

Thank you for the reply, but I DID follow your detailed instructions (multiple times. They were very good. Everything works fine until I click "generate key". In fact, I have to hit "save" before that button even shows. Then when clicked, the error pops up.

So, as of now, it still gives the error sadly.

I looked at the other link you sent, just not sure how or where to make that change to see if that fixes the issue.

richardsblake Asked this
5 years ago · edited

Ofi,

Did exactly as you say above and still nothing. I've followed every step and still get error.
(https://rstevenblake.com/screencap1.jpg)
Is there something in the template I'm missing? I diabled the add-on thru builder so it's not throwing the error on my live site, but I really wanted to get this operational.

I don't know what to do...

I even tried the "alternate" link for the Oauth you posted on the youtube comments three weeks ago. Which is different from the thread you said to view from years ago:
For a live site, you have to do 2 more things.

  1. Enable SSL/HTTPS for your site. You may follow this blog:
    https://www.joomshaper.com/blog/how-to-enable-ssl-https-on-a-joomla-site

  2. Add your site URL in Facebook Login - Settings - Valid OAuth Redirect URIs.
    https://your-domain.com/administrator/index.php?option=com_sppagebuilder&task=instagram.accessToken

  3. Replace ‘your-domain.com’ with the name of your domain. Check this screenshot:
    https://prnt.sc/116b38f

Still not working....

Also, I have the latest version:
SP Page Builder Pro
Version: 3.7.15

Ofi Khan Staff

Apology for the inconvenience. Please share your system information ( Joomla version, Database version, PHP version). I will share it with the developers to re-check.

Pavel

Hi. Is this the correct link?

"... /administrator ..." is not available to the public

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