Bug Or Feature: HTML In Text Block Not Saved Unless You Choose Editor First - Question | JoomShaper

Bug Or Feature: HTML In Text Block Not Saved Unless You Choose Editor First

WW

Walter Wood

SP Page Builder 2 years ago

I am not sure if this is a bug or a feature. Also, is this is a Page Builder or JCE Editor Pro issue.

When inputting HTML code into the Content portion of the Text Block Add-in, I use the "Code" tab do do this. If I then hit Save and exit, any changes are lost. I must first switch to the Editor tab before saving. Obviously, going to the Editor tab to save is a work-around, but it is also a pain to remember and not how I would expect this to work.

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2 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #38656

Hi there!

Can I have a screenshot or screencast of your issue, please?

Best Regards

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WW
Walter Wood
Accepted Answer
2 years ago #38659

I am not sure how to save a screenshot of MP4 so I am sending you links to the shots in my DropBox folder. IF this is not helpful, please let me know how to put screenshots in the message.

This is what I started out with https://www.dropbox.com/s/un5cfr3w9jh351h/before.jpg?dl=0

I edited it to this. https://www.dropbox.com/s/3xie3vllqgdn4tk/after.jpg?dl=0

While still in the CODE tab, I click save and closed. When I went view it again, it was unchanged from what I started out with.

However, if I changed to the EDITOR tab after making changes and saved it, the changes were saved.

To say this a different way, when changing anything in the CODE tab, I have to move to the EDITOR tab in order to save the changed. I cannot save from the CODE window.

Thanks, Walter

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