Hello Kirti

Please follow this documentation and check that you have followed each steps correctly. If you still can't find the issue, share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Thanks Ofi. Yes, we have gone through all the steps for a multi-lingual site. I am giving the credentials.

Thanks for your help

Indigo template is not compatible with Helix 2 yet. Please revert to Helix 1.1.4.

Thank you for your response. How do I revert to Helix 1.1.4? Also, when is it likely for Indigo to be compatible with Helix 2? Will working with Helix 1.1.4 likely to create any security issues?

No, there is no security issues on Helix 1.1.4. Go to Extensions -> Plugins and uninstall Helix 2.0.0. Then install Helix 1.1.4 (I have shared the template in the Hidden Content box). Indigo template update is delayed because of J2Store. J2Store is not yet compatible with Joomla 4. As soon as they update their component, we will update the template.

Hi - Sorry for the late response. I couldn't find Helix 1.14 in the drive. I assume it will be a zip file. Could you help please

It is working. I have checked. You just need to click on Download. Google Drive will zip the file and will be downloaded to your machine.

Thanks. I tried the steps but the problem isn't resolved. Even the CSS for the English menu has also gone awry. As I didn't want to try this on the live installation, I created a duplicate installation. Original - https://persiankebab.ae/en/ and https://persiankebab.ae/ar Duplicate Test Site - http://164.52.192.111/pk1/ar/ and http://164.52.192.111/pk1/en/

best/Kirti

You need to remove Helix Ultimate 2 or Indigo. You can't use both templates. Please remove one.

I just did. There's no difference

You need to duplicate the template and assign for specific languages. Then adjust the settings in both the templates.