Hallo!
Our license SP Builder Pro stopped to work, but License Key is still aktive (not expired).
Is it possible to do something with this problem.
Thank you to advance.
SP Page Builder stoped
5 replies
Hello Merronk
Please share your JoomShaper account email address to check the issue. Also share a screenshot of your issue to understand it better.
Best regards
Hello
Screens:
http://arbat-music.com/files/shaper1.jpg
http://arbat-music.com/files/shaper2.jpg
http://arbat-music.com/files/shaper3.jpg
http://arbat-music.com/files/shaper4.jpg
This issue seems not to be related with the license key. Please follow this documentation
Can you write as technical support some reasons about our problems with SP Page Builder?
There could be various reasons (mostly on your server side). Please check the above documenation that I have shared in the previous comment. Also follow this documentation. There we have listed some of the reasons that might cause this type of issue.