Image Not Displaying On Chrome And Microsoft Edge On PC? - Question | JoomShaper
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Image Not Displaying On Chrome And Microsoft Edge On PC?

M

Michael

SP Page Builder 4 years ago

Hi guys,

Can you please let me know why an image is NOT coming up when I use Chrome and Microsoft Edge on PC?

The image displays on Firefox on PC, and also work fine on Apple Mac and iPhone, iPads devices... just not Chrome and Microsoft Edge on PC?

Here is the URL https://dev.poletech.com.au/

And if you check this on your iPhone and Mac... you will see the image at the top of the HOME page working... but once you try it on Chrome and Microsoft Edge on PC... the image is not there?

Look forward to getting this fixed asap.

Cheers,

Michael

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #41750

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have checked my end using google chrome and it works fine.

https://drive.google.com/file/d/1bamQvT1P4MBDoM911sPR8YXy72GyInVs/view

-Thanks

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M
Michael
Accepted Answer
4 years ago #41846

Well the owner of the site alerted me to the issue as it wasn't working on 4 different computers at his business... I then check on my PC... and I had the seam issue.

Did you test this on a PC?

Also did you check it on Microsoft Edge on PC. Firefox PC works fine... but it's still NOT working on Chrome and Microsoft Edge on PC !

Did you do this test on a MAC? (Apple)?

Thanks !

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #42003

Did you do this test on a MAC? (Apple)?

Yes

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Pavel
Pavel
Accepted Answer
4 years ago #42009

Hi. The problem may be that in the browser you mentioned you have installed advertising locks, like Adblock or similar and your image has some kind of word to advertising format in its file name. For example banner.jpg, something-banner-something.jpg

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M
Michael
Accepted Answer
4 years ago #42040

Yes, I have asked them to check that... re ADBLOCK. The file name is: poletech-composite-power-pole-site.jpg ... seems to have fixed itself ... as I can now set it on PC.

I didn't change anything... so it was really weird why it was doing that for a couple of days... and I had cleared my CACHE several times.

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