Trying to update SP Page Builder Pro and I get a 403 - Forum | JoomShaper
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Trying to update SP Page Builder Pro and I get a 403

Asked by Phillip H. Blanton 4 years ago Last activity 4 years ago

I has Joomla 3.8.x and got the notificaton that SP Page Builder Pro update wa available so I tried the update. As always the update fails to download automatically, so I downloaded it to my machine then tried to install it by uploading the file. It failed with a 403.

So I ran the rest of the updates and then updated Joomla to 3.9.x and tried again with the same issues.

So I was planning on upgrading to Joomla 4 so I ran that and updates the site to 4.0.4, but the same issues persist. I cannot update the SP Page Builder Pro extension without getting a 403 error.

By the way, the site is not built out yet, it's just the Helix Quick Start.

1 reply

Ofi Khan Staff

Hello Phillip H. Blanton

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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