Hello Support,
We have updated latest version of SP Page builder but it is not woking and showing no elements
Please fix it asap becuase issue is occurring on our live site.
Thank you
Solved
SP Page Builder
Sp Page builder not working
Asked by AOFIRS Association
4 years ago
Last activity 4 years ago
Accepted answer
Marked as the solution
Paul Frankowski Senior Staff
On page "online-investigative-research-specialist" - it's a big mess made by Font Awesome developer.
Old icons comapre to new icons class name.
Hopefully it's easy to fix using:
.fa.fa-long-arrow-right::before {content: "\f178" !important;}
I already fixed.
45 more replies
Rashida Rahman Staff
Hi there!
Sorry for the inconvenience.
Kindly, check the following FAQs to see if they helps:
Best Regards
AOFIRS Association Asked this
Hello Rashida,
First of all i am talking about frontend editor backend is working.
We have already did all these practicess
Even Disabled Rocket for the whole site but still fronend editor not working
Added rules already in cloudflare.
https://prnt.sc/1zntxlk
Using already updated version of JCE Editor.
https://prnt.sc/1znu0xg
nothing is working out please check.
Thank you
Paul Frankowski Senior Staff
Hi,
- you updated SP Page Builder - but you forgot to update Joomla.
- Tell me which Page (give me its ID) we should test?
I checked few and all I could preview on your test subdomain.
AOFIRS Association Asked this
Live domain not working trying to edit home page
Paul Frankowski Senior Staff
Try to open and edit page "Home - backup"
if it's OK, you can use it as default Home page.
AOFIRS Association Asked this
I am talking about frontend editing
Paul Frankowski Senior Staff
4 years ago
· edited
I see, but what I disovered so far.
I exported your home page to my website/server and I can edit via front and back-end, it means that page is OK, but something else lock loading editor.
It may be extension conflict (probably) - becuase even a basic test page cannot be edited by front-end editor on your site. Maybe start searching by disabling a chat, alter disable cloudflare insights.com/beacon.min.js
AOFIRS Association Asked this
How can i disable cloudflare insights.com/beacon.min.js
AOFIRS Association Asked this
It was working fine before updating the component.
AOFIRS Association Asked this
We have updated latest joomla as well but still not working
Paul Frankowski Senior Staff
File beacon.min.js is loaded - but it was added by someone from your team. it's not our file.
AOFIRS Association Asked this
please send me complete link of this file
beacon.min.js
What is the use of it?
AOFIRS Association Asked this
Hello Paul,
I am able to edit other pages but only home page is not showing editing option fron frontend and backend both. Please suggest.
Thank you
Paul Frankowski Senior Staff
It's inside your source code
Paul Frankowski Senior Staff
in that case probably problem is somehow inside that page.
Question what SP Page Builder you had before, when you could edit 3.7.15?
AOFIRS Association Asked this
Yes
Paul Frankowski Senior Staff
3.7.15?
Can you install it and test?
AOFIRS Association Asked this
why we need to install older version.
Paul Frankowski Senior Staff
If you said it was OK, I want to check if t was a really that reason.
AOFIRS Association Asked this
where i can download older version?
AOFIRS Association Asked this
4 years ago
· edited
I have disabled option fro browser insight
https://prnt.sc/1zru8j7 Now. I dont see any error with this file name beacon.min.json on home page. But Now home page editing is working but no add on is showing
https://prnt.sc/1zrvhk2
AOFIRS Association Asked this
Hello Paul, any update?
Paul Frankowski Senior Staff
I installed you SPPB 3.7.15 which you claimed that worked, but no progress ... I still cannot edit home page nor my Homa -backup page from front-end editor. Hmm
Paul Frankowski Senior Staff
But I'll tell you what I discovered.
I made clone of home page "Home - backup - for testing only"
I removed from it all "Testimonial" addons (it was 4 of them), and now I can edit from front-end and back-end.
I will do extra experiment.
Paul Frankowski Senior Staff
OK, I think I have found the way to solve it.
Paul Frankowski Senior Staff
Please try to edit using front-end editor page "Home - backup" - if it's OK, just set it as default home.
the only difference is that at the bottom I used Module addon to load "What Our Members are Saying?" section from module.
Probably somehow your server PHP memory settings doesn't allow you to load all content if the page is "too" long.
AOFIRS Association Asked this
Hello Paul,
Basially when we edit page and use any add-on see this error and we save page so page show like this untill we recrete that. That is error coming in update versions of Sp Page builder.
Anyway home page backup is working fine.
you can import that page to Home page. Please make sure all information should same as our old page.
Paul Frankowski Senior Staff
Just set it as default in MainMenu. You cannot do that alone?
Paul Frankowski Senior Staff
Ok, I already did it.
AOFIRS Association Asked this
ok
Paul Frankowski Senior Staff
Have a nice day.
AOFIRS Association Asked this
4 years ago
· edited
Hello Paul,
Thank you for all your help. Frontend editing is working now but I think i got the issue testimonial add-on is creating issue when I copy and paste the add-on from module to page all add-on hide looks like there is a bug in page builder testimonial add-on i got the same issue on Certification page where i have added testimonial
Also I have noticed that copy add-on function not working. When I tried to copy in SP Page builder Module it is not working in admin.
Please suggest what we can do to fix it.
Thank you once again for all your efforts.
AOFIRS Association Asked this
Hello Paul,
I just enabled Rocket Loader™ from cloudflare and again page builder is not working from frontend editing can you please let me know how to disable cloudflare for frontend users.
Paul Frankowski Senior Staff
Sorry, but I don't know, it's question for Rocket Loader developer this time.
Save addon works, Save Row also works , I used it yesterday from admin editor.
AOFIRS Association Asked this
Hi Paul,
Rocket loader is cloudflare function. which developer are you talking about.
I want to know how we can add rule in cloudflare to get rid of the error.
I am not talking about save addon I am saying it is not copying.
Paul Frankowski Senior Staff
As you know I cannot change cloudflare software - so question which you asked me "how to disable cloudflare for frontend users" - is not for me, nor Joomshaper team. Beyond our support / access.
You cannot copy addon in admin editor OR front-end editor?
AOFIRS Association Asked this
Hi Paul,
Thank you for your clarifications,
Yes, in admin editor we can not copy addon.
Also I noticed that icons are not loading on our page
https://aofirs.org/product/online-investigative-research-specialist
please give any suggestion to fix it.
Thanks in advanced.
Paul Frankowski Senior Staff
4 years ago
· edited
The clone (Duplicate) icon works - tested.
we don't have copy button for addons or we are talking about something else. Please use screenshot.
AOFIRS Association Asked this
Talking about this in module
Paul Frankowski Senior Staff
Copy Row =/= Copy Addon
Common !! you need to be more careful.
Paul Frankowski Senior Staff
I don't recommend using Copy Row, becuase it creates row with this same ID.
Clone icon works?
AOFIRS Association Asked this
OMG, I want to copy addon and paste on another page dear paul.
Paul Frankowski Senior Staff
It does not work this way in SPPB modules. Modules are not pages.
Save addon, then use it from the list of saved addons.
Then it will work. You used this method before.
AOFIRS Association Asked this
ok, Thank you very much.
Paul Frankowski Senior Staff
Have a nice weekend.
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