Just Bought One Day, Found 6 Bugs, Kindly Request Refund. - Question | JoomShaper
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Just Bought One Day, Found 6 Bugs, Kindly Request Refund.

J

john

Template 3 years ago

hi sir or madam,

i just bought the template of estate, and i installed on my website (www.mileszh.com) , and i found so many problems. here i will attach these problems which is not all i think.

  1. can not register on front end. please check https://mileszh.com/your-profile?view=registration which shows : Call to undefined method Joomla\CMS\Helper\MediaHelper::getCleanMediaFieldValue()
  2. the product price can not set over 1000000, this is very important for me, my product price is peso which price normally over 1000,0000.
  3. when user login administrator as agent, can not choose the group, and the group name is like PLG_USER_XXXXXX
  4. i can not find where to config the status, acturally i only need rent and sell two options.
  5. the letters in mapbox map is very small which can not see clearly, when you zoom it ,it will auto small very fast.
  6. there is no picture upload size limit. user can upload a picture with 8mb. which can not be loaded when open web page.

based on the above problems, i think your products has many bugs, i can not use it on my business, so, i kindly ask to refund.

thanks

John

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1 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #46130

Hello john

On the other post you have said that you are using an alternative product. I will forward your refund request to the Accounts. Please share your JoomShaper account email address and payment details in the hidden content.

Best regards

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