After Update To Helix3 V3.0.x, The Front-end Edit Button (tooltip) does Not Work - Question | JoomShaper
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After Update To Helix3 V3.0.x, The Front-end Edit Button (tooltip) does Not Work

Marc Dechèvre

Marc Dechèvre

Template 3 years ago

Hi,

Annoying issue on my website after updating to Helix3 v3.0.x (3.0.0 & 3.0.1 also) : when connected in front-end, the cog does appear, but hovering it does not show the "edit" button.

In the browser console, I see the following error.

Note : I have purged all cache on the website, also saved the Template Style just in case and forced refresh

Uncaught TypeError: $(...).find(...).tooltip is not a function
    at initTooltips ((index):46)
    at HTMLDocument.<anonymous> ((index):46)
    at u (jquery.min.js?7b3746bac47cb276b877ae8d360bf884:2)
    at Object.fireWith [as resolveWith] (jquery.min.js?7b3746bac47cb276b877ae8d360bf884:2)
    at Function.ready (jquery.min.js?7b3746bac47cb276b877ae8d360bf884:2)
    at HTMLDocument._ (jquery.min.js?7b3746bac47cb276b877ae8d360bf884:2)
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25 Answers
Marc Dechèvre
Marc Dechèvre
Accepted Answer
3 years ago #47695

oooh, thank you sooo much for the efficient follow-up Toufiq !

OK, I open the issue on Github in a minute. But can you please already give the fix / workaround in this thread, so that

  1. I can test
  2. and my end-users can edit the website

Txs!

So here it is on Github : https://github.com/JoomShaper/Helix3/issues/108 (but actually it seems the issue was already spotted in March 2019: https://github.com/JoomShaper/Helix3/issues/100)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #47442

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: If you use any compression extension, I would request you to disable those extension.

-Thanks

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Marc Dechèvre
Marc Dechèvre
Accepted Answer
3 years ago #47486

Hi Toufiq,

Txs very much for your kind help! See the credentials in the Hidden Content.

Note that there is no "optimization" extension (like JCH or equivalent). I have installed the latest version of xtplorer so you can quickly edit or check any file directly from the backend

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #47596
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Marc Dechèvre
Marc Dechèvre
Accepted Answer
3 years ago #47621

Hi Toufiq. Sure, help yourself: there is a automatic nightly backup. Just go to Components > Akeeba and download the latest :)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #47624

Please check the video and give me a backup via google drive. Thanks

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Marc Dechèvre
Marc Dechèvre
Accepted Answer
3 years ago #47681

Hi Toufiq, Not sure why it is easier to have a Google Drive link than downloading directly from the website, but nevermind. I have made a special backup for you, in ZIP and without the files in /images to make it lighter. See the link in Hidden Content

Txs in advance, Marc

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #47685

Thanks. I will check and get back to you soon. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #47691

Yes, I also found the issue. Please create an issue here. We will fix it next update. Thanks

https://github.com/JoomShaper/Helix3

-Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #47701

Thank you so much <3

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Marc Dechèvre
Marc Dechèvre
Accepted Answer
3 years ago #47704

I thank you :) But can you please already give the fix / workaround in this thread, so that

  1. I can test
  2. and my end-users can edit the website
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #47708

Next week we will try to release an update. Thanks

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Marc Dechèvre
Marc Dechèvre
Accepted Answer
3 years ago #50351

Hi Toufiq,

Can you post here the fix/workaround you had found pls? What I had feared is now happening: the end-users are really upset bc I had told them that "you would publish an update one week later" but we are 3 weeks later :)

That is why one should always post the fix: it helps all users immediately and then there is less pressure for the next release.

Txs!

PS : I had posted the Issue on Github 3 weeks ago as requested, but there neither I can't find any code attached ;) https://github.com/JoomShaper/Helix3/issues/108

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50450

We are testing our on end and almost door to release. I hope today or tomorrow we will release it. Thanks

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Marc Dechèvre
Marc Dechèvre
Accepted Answer
3 years ago #50455

Excellent. Txs Toufiq!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50472

You are always welcome 😍

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Marc Dechèvre
Marc Dechèvre
Accepted Answer
3 years ago #50684

I was very excited to update to Helix3 v3.0.2... especially the the changelog mentions the front-end edition button fix... ... but unfortunately it still does not work (and I have cleaned the cache and made a hard refresh of course).

How comes? Txs

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TK
Ton Kemp
Accepted Answer
3 years ago #50689

Same problem here with my websites... I also got reaction from Taufiq that he's wordking on a fix, but no results yet...

I keep getting this error
Uncaught TypeError: $(...).find(...).tooltip is not a function

in my console

I would like a solution by now...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50704

https://www.joomshaper.com/downloads/template?search=Helix3

Download and install the template. Then check again.

@Marc Dechèvre Please check now and let me know. I have installed the template only and it works fine now.

-Thanks

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Marc Dechèvre
Marc Dechèvre
Accepted Answer
3 years ago #50723

after reinstalling Helix TEMPLATE 3.0.2 over Helix TEMPLATE 3.0.2 it now works :) Good then!

Now I need to take care about my 20 other websites. So I need to know:

  • did you simply changed Helix TEMPLATE 3.0.2 since my last message?
  • or does the Template need to run 2 installations in a row to get everything fixed?
  • (or other?)

Txs

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50725

If you install template only i hope your issue will be solved. Thanks

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TK
Ton Kemp
Accepted Answer
3 years ago #50747

Yes thank you Toufiq, After installing the template helix 3.0.2 the problem is no longer there!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50818

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

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pepperstreet
pepperstreet
Accepted Answer
3 years ago #92099
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #92206

Informed our developer team. Thanks

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