Front-end Editing Not Possible Since Update To 3.10.4 And Slider Not Working - Question | JoomShaper
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Front-end Editing Not Possible Since Update To 3.10.4 And Slider Not Working

TK

Ton Kemp

Template 3 years ago

I use the template shaper helix3 on serveal websites. Since the update to 3.10.4 i have the follwing issues.

  • frontend editing to longer possible
  • the sp slider using nivo slider is nog longer visible
  • I get tis error in the console: Uncaught TypeError: $(...).find(...).tooltip is not a function at initTooltips ((index):77) at HTMLDocument.<anonymous> ((index):77) at u (jquery.min.js?0f0149e0214f5077a6eab9f3e5e24511:2) at Object.fireWith [as resolveWith] (jquery.min.js?0f0149e0214f5077a6eab9f3e5e24511:2) at Function.ready (jquery.min.js?0f0149e0214f5077a6eab9f3e5e24511:2) at HTMLDocument._ (jquery.min.js?0f0149e0214f5077a6eab9f3e5e24511:2)

Is there a problem with the template? How to resolve tis issue?? thanx

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18 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #47926

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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TK
Ton Kemp
Accepted Answer
3 years ago #47929

Please find the credentials in the hidden content

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TK
Ton Kemp
Accepted Answer
3 years ago #47933

Also note that on top of the homepage there should be SP slider... not showing now.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #47946

Thanks for the access. I will check & get back to you soon. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48015

After long investigation can't figure out the solution. Can you give me a Akeeba backup via google drive? I will check my end let you know the solution. Thanks

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TK
Ton Kemp
Accepted Answer
3 years ago #48104

Sorry Toufiq, This is not possible. Due to privacy requirements... Sorry

ton

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48221

Can we join via remote desktop using anydesk application?

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TK
Ton Kemp
Accepted Answer
3 years ago #48757

Hi Taufiq, We can use Teamviewer is you like. as remote desktop app

I also found this forum post. Does it help you? https://forum.joomla.org/viewtopic.php?t=982432

The proplem is getting a bit of a problem. I got customers that want to edit content :-)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48760

Yes, We have found the issue. We will fix it next update. Thanks

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TK
Ton Kemp
Accepted Answer
3 years ago #48761

I also get this error when debugging my site

Warning: Array to string conversion in /public_html/modules/mod_sp_smart_slider/helper.php on line 74 Warning: Array to string conversion in /public_html/modules/mod_sp_smart_slider/helper.php on line 75 Warning: Array to string conversion in /public_html/modules/mod_sp_smart_slider/helper.php on line 79

Is this because the SP slider does not show? tk

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TK
Ton Kemp
Accepted Answer
3 years ago #48762

I switched to php 8.0 but the problem remains! bummer.

Still no front end editing possible. Also I get an grayed screen with modal as I try to add a new event with Jevents (add activiteit) tk

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48763

We have stoped support of mod_sp_smart_slider. Even you can't download this extension from our site. Thanks

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TK
Ton Kemp
Accepted Answer
3 years ago #48765

Ok, do you have an alternative? or do I have to search in the extension directory?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48767

You can check our page builder addons

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TK
Ton Kemp
Accepted Answer
3 years ago #48783

I disabled SP_smart_slider. The errors are gone. Still no front end editing possible. Is the forum post of any help? https://forum.joomla.org/viewtopic.php?t=982432

All the websites that are not working (friont end editing) are Helix shaper 3 templates!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48875

@Ton Kemp Will you please provide me the joomla administrator access to check the issue? I will check & get back to you soon. Thanks

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TK
Ton Kemp
Accepted Answer
3 years ago #48929

See hidden content

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48941

@Ton Kemp Yes Helix3 has an issue. We are working on it. We will release it as soon as possible. Thanks

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