Uncaught TypeError: Cannot read properties of undefined (reading 'map') - Forum | JoomShaper
Staff replied Helix Framework

Uncaught TypeError: Cannot read properties of undefined (reading 'map')

Asked by How 4 years ago Last activity 3 years ago

Hello, I noticed folowing error in console:

sppagebuilder.js?4c712525bbbcd041da9d1cec623f871f:13 Uncaught TypeError: Cannot read properties of undefined (reading 'map')
    at HTMLDocument.<anonymous> (sppagebuilder.js?4c712525bbbcd041da9d1cec623f871f:13:24353)
    at u (jquery.min.js?e45e7293629a3448a10e0f06c8e9ffb3:2:27579)
    at Object.add [as done] (jquery.min.js?e45e7293629a3448a10e0f06c8e9ffb3:2:27873)
    at a.fn.init.d.fn.ready (jquery.min.js?e45e7293629a3448a10e0f06c8e9ffb3:2:29932)
    at sppagebuilder.js?4c712525bbbcd041da9d1cec623f871f:13:24333
    at sppagebuilder.js?4c712525bbbcd041da9d1cec623f871f:13:25879
(anonymous) @ sppagebuilder.js?4c712525bbbcd041da9d1cec623f871f:13
u @ jquery.min.js?e45e7293629a3448a10e0f06c8e9ffb3:2
add @ jquery.min.js?e45e7293629a3448a10e0f06c8e9ffb3:2
d.fn.ready @ jquery.min.js?e45e7293629a3448a10e0f06c8e9ffb3:2
(anonymous) @ sppagebuilder.js?4c712525bbbcd041da9d1cec623f871f:13
(anonymous) @ sppagebuilder.js?4c712525bbbcd041da9d1cec623f871f:13

I'm using Helix Ultimate.
How to fix that? I've looking for map issue but there's no map on that page - moreover on page with map that error is not showing.

8 replies

Oldest first Newest first Most helpful
Ofi Khan Staff
4 years ago

Hello How

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

How Asked this
4 years ago

heres admin access

How Asked this
4 years ago · edited

Just little bump :) Kick me if it's forbidden :P

Ofi Khan Staff
4 years ago

Apology for the delay. Please check your credentials and share the correct one.

How Asked this
4 years ago

Ofi, check once again please.

Ofi Khan Staff
4 years ago

Apology for the unwanted delay. I have not got any fix yet. However, please take a site backup and then uninstall and install SP Page Builder. Hopefully, this might work.

Kenneth
3 years ago

Still got an issue with this:
"Cannot read properties of undefined (reading 'message')" Can't access anything without this poping up.

Ofi Khan Staff
3 years ago

Hello Kenneth

Please post a new question regarding your issue. We will check and help you.

Best regards

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