Uncaught TypeError: Cannot Read Properties Of Undefined (reading 'map') - Question | JoomShaper
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Uncaught TypeError: Cannot Read Properties Of Undefined (reading 'map')

How

How

Helix Framework 3 years ago

Hello, I noticed folowing error in console:

sppagebuilder.js?4c712525bbbcd041da9d1cec623f871f:13 Uncaught TypeError: Cannot read properties of undefined (reading 'map')
    at HTMLDocument.<anonymous> (sppagebuilder.js?4c712525bbbcd041da9d1cec623f871f:13:24353)
    at u (jquery.min.js?e45e7293629a3448a10e0f06c8e9ffb3:2:27579)
    at Object.add [as done] (jquery.min.js?e45e7293629a3448a10e0f06c8e9ffb3:2:27873)
    at a.fn.init.d.fn.ready (jquery.min.js?e45e7293629a3448a10e0f06c8e9ffb3:2:29932)
    at sppagebuilder.js?4c712525bbbcd041da9d1cec623f871f:13:24333
    at sppagebuilder.js?4c712525bbbcd041da9d1cec623f871f:13:25879
(anonymous) @ sppagebuilder.js?4c712525bbbcd041da9d1cec623f871f:13
u @ jquery.min.js?e45e7293629a3448a10e0f06c8e9ffb3:2
add @ jquery.min.js?e45e7293629a3448a10e0f06c8e9ffb3:2
d.fn.ready @ jquery.min.js?e45e7293629a3448a10e0f06c8e9ffb3:2
(anonymous) @ sppagebuilder.js?4c712525bbbcd041da9d1cec623f871f:13
(anonymous) @ sppagebuilder.js?4c712525bbbcd041da9d1cec623f871f:13

I'm using Helix Ultimate. How to fix that? I've looking for map issue but there's no map on that page - moreover on page with map that error is not showing.

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9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #58300

Hello How

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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How
How
Accepted Answer
3 years ago #58351

heres admin access

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How
How
Accepted Answer
3 years ago #59056

Just little bump :) Kick me if it's forbidden :P

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #59076

Apology for the delay. Please check your credentials and share the correct one.

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How
How
Accepted Answer
3 years ago #59083

Ofi, check once again please.

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How
How
Accepted Answer
3 years ago #60268

:)

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #60421

Apology for the unwanted delay. I have not got any fix yet. However, please take a site backup and then uninstall and install SP Page Builder. Hopefully, this might work.

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K
Kenneth
Accepted Answer
2 years ago #122182

Still got an issue with this: "Cannot read properties of undefined (reading 'message')" Can't access anything without this poping up.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #122195

Hello Kenneth

Please post a new question regarding your issue. We will check and help you.

Best regards

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