problem after transfer - Forum | JoomShaper
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problem after transfer

Asked by Marek N 4 years ago Last activity 4 years ago

1 reply

Paul Frankowski Senior Staff
4 years ago · edited

Hi Marek,

  1. Check & compare .htaccess file content, especially if it's different hosting company.
  2. Check Server Error logs in cPanel or by Hosting support - it will tell you more.
  3. Compare PHP settings, maybe it's too high or too low PHP version, or something is missing.
  4. For sure template is not guilty this time. I can bet and win.

Sorry, but this kind of help seems to be beyond Joomshaper support. Becuase our product works in your test environment. It can be anything.

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