Solved Extensions

ERROR WITH RESORT

Asked by Rhema N. Abu 4 years ago Last activity 4 years ago

The 'rooms' menu in RESORT template (i used the quickstart) is giving errors.

the Error says :

Call to undefined method SolidresViewReservationAsset::getMinPrice()

please what do i do to correct this issue?

Accepted answer

Marked as the solution

Rashida Rahman Staff

4 years ago

Hi,

Would you please give me your admin access to check the issue?

Best Regards

8 more replies

Rhema N. Abu Asked this

4 years ago

Nobody cares to answer my questions???

Rashida Rahman Staff

4 years ago

Hi there!

Sorry for your issue.

Would you please check the following conversations to see if they helps, kindly?

https://archive.joomshaper.com/forums/how-can-i-resolve-this-problem-poping-up-when-a-reset-button-clicked-on-i-resort-template

https://archive.joomshaper.com/forums/error-message-in-reservation

Best Regards

Rhema N. Abu Asked this

4 years ago

Hello Rashida, none of that helped my situation, i am stuck, the template is not working !

Rhema N. Abu Asked this

4 years ago

Okay i am posting the credentials privately right now, kindly treat as urgent please!
Thank u

Rhema N. Abu Asked this

4 years ago

Hello Rashida, please is there any updates yet??
kindly help please, i am stuck and i am already running late.

Rashida Rahman Staff

4 years ago

Hi there!

Sorry for your issue.

I have just tried the quickstart at my end and all looks good. Here is a screenshot below:

https://prnt.sc/Ptyhi4GFvOs4

And I have logged in to your admin area also, and tried to create test menu items and test property in soliders component. Only the single property menu item has this issue as I can see now.

However, I have also noticed you are using PHP version 7.4.23 https://prnt.sc/CSYeYCuBU2Bi

Would you please lower your PHP version and then clear your Joomla and browser cache to check if this helps?

If it doesn't help, is it possible for you to let me know what you have done recently when all was working? That would be helpful for me to find out the issue.

As a final step, you may try to remove this installation totally and reinstall the quickstart of the template if there is not so many changes done by you already.

Best Regards

Rhema N. Abu Asked this

4 years ago

Hi Rashida, thanks once again for helping out, well i had to re-install the quickstart afresh and after updating joomla i noticed an error again, so it's obviously an update / compartibility issue!
can your developers work on updating the resort template please? because if i must use resort template it means i must not update joomla, unfortutanately, when i attempted to use an alternative template (Travus) i discovered that Travus does not allow Naira Currency (Nigerian Currency), also it doesn't support many other payment gateways, like stripe, 2checkout etc. so i cannot use Travus as an alternative, this is really sad!

Rhema

Rashida Rahman Staff

4 years ago

Hi,

I had updated my Joomla version to 3.10 and Resort template is working with this version as well at my end.

However, did you tried to lower your PHP version, please?

Yes, before the template get an compatibility update for new helix versions and the Joomla 4 as well, it is not recommended to update the system plugin of the Helix3.

As you know, all of our templates will get compatibility update, here is the blog about the plan:
https://www.joomshaper.com/blog/joomshaper-s-plans-for-joomla-4

Best Regards