after edit everythings dissapears - Forum | JoomShaper
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after edit everythings dissapears

Asked by Peter De Reyghere 5 years ago Last activity 5 years ago

3 replies

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Paul Frankowski Senior Staff
5 years ago

Hi,
we need more details to help you, like in the doctor office:

  1. Template Name / Developer ?
  2. PHP version ?
  3. With what addon you had problems, all or selected?
  4. Do you have this same problem on all pages?
  5. Can you edit this same page using admin (back-end) editor?
Peter De Reyghere Asked this
5 years ago

Hi,

  • I use a lot of templates and it happens with every single one of them: rhino, wimble, barber,...
  • i use on some sites 7.2, 7.3,7. 4
  • Not particular addon
  • Have this problem on all pages
  • I can edit an addon, click save, and then edit it again en whoops everything gone
    I recorded this and it happened twice...
    Using chrome
    https://file.io/PlyjT2wFGZhT
Paul Frankowski Senior Staff
5 years ago

Hmm, werid indeed. Very rare issue. Can you also use different browser in case of....

AND
Can you share access to website where we can see this error. URL + Super User.
Use "Hidden Content" field.
Tomorrow I will be able to check & talk with our developer.

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