Hi
I'm using Joomla! 3.10.10 Stable, on PHP 7.4.30. The template is based on HELIX Ultimate an ad we updated to version 2.0.10. While trying to create an article in frontend-editin mode the following error appears:
Call to undefined method Joomla\CMS\Helper\MediaHelper::getCleanMediaFieldValue()
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla correct administrator access to check the issue? I will check & get back to you soon.
-Thanks
Hi
Mentioned user data should work now. Sorry for the inconvenience.
I have created a test article. Please check. Thanks
Yo are able to crate articles in the backend, but if you're logged in at the frontend (try: https://gain-advisors.com/de/blog-beitrag-erstellen) you get Call to undefined method Joomla\CMS\Helper\MediaHelper::getCleanMediaFieldValue()
Did you modified core file of Helix and Page Builder? If not, Download the Helix Ultimate plugin and install it on your site. Thanks
Note: Keep a backup of your site before install Helix Plugin.
Of course no core changes. I just installed the actual plugin again (2.0.10) but no effect.
Please check now. Thanks
Everythings fine now. Would you share the secret behind the issue?
I just updated Helix Plugin and Template. Then I have replaced the media.php file on this file location.
templates/gain21/html/layouts/joomla/form/field/media.php
