Joomla! 3.9.24
Helix Ultimate
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Hello. My temporary website is at stateactor.com
If you view it in ios mobile the image is just a grey background.
If viewed in Android no problem.
All other devices are fine.
How can I fix this problem? I cannot publish until I can get this fixed.
Thank you.
Hi there!
Sorry for the inconvenience!
Are you talking about the background image of the first section?
I have checked your site from ios, and find it is looking good here in iphone.
Here is a screenshot:
Best Regards
Hello Rashida and thank you for following up. It only works when I use the "scroll" setting for image, not "fixed". Using fixed produces a gray background.
And I would prefer to use the "fixed" method of image placement which is located in the sp-pageeditor
Hi,
Yes, you are right! The value of 'fixed' combined with 'cover' may not work properly on some mobile browsers (Safari iPhone).
And background attachment has an additional tooltip about it too. those two property doesn't work well together on some cases, and it's browser compatibility issue not page builder or any other product of us as per my knowledge.
Here you go:
https://prnt.sc/10bi14z
Best Regards
Any solution to make it scroll rather than fixed? Is it just this template or all joomshaper templates?
Hi,
Sorry for the delayed response!
As I said, it is not a problem with our templates nor the sp page builder.
It is the issue with safari browser, for some reason safari doesn't like the combination of 'fixed' with 'cover'.
Best Regards
