Helixultimate : Menu Mobile Non Active - Question | JoomShaper
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Helixultimate : Menu Mobile Non Active

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MARIE OLCHANSKI

Helix Framework 1 month ago

With helixultimate, in mobile display, for the burger menu : The menu is non active on PC and on mobile The sub menu does not appears (of course!) the menu icon are note visible ...

Can you help me ? Thanks a lot

https://reseau-chretien-immigres.fr/ joomla 5.4.0 helixultimate 2.2.2.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 weeks ago #214358

Hello MARIE OLCHANSKI,

Hope you are doing well. It would be great, if you accept an answer here to close the post. There is an accept button at the bottom of each reply.

Thanks!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #212092

Hi there!

Sorry for your experience.

Did you downgrade your Helix Ultimate version, please? Since, I have just logged in and see pending update there. Can I upgrade and check things? It seems you have backups already.

Best regards,

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #212094

Hi,

Fixed. Just reaload browser cache. And do not reinstall Helix by now.

info_3618_2025.jpg

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #213710

Hello,

We haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now?

If so, kindly accept the most helpful answer to close the post.

Best regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 weeks ago #214825

Thanks for accepting the answer:)

Have a nice day!

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