Hi,
I've got page based on Eventum/Helix 3.
I've the problem with responsiveness.
The problem is - site looks completely different on evey iPhone (than on another mobiles).
Culd you help me with this issue?
Thanks in advance.
Zbigniew
Solved
General
responsiveness
Accepted answer
Marked as the solution
Mehtaz Afsana Borsha Staff
Hi Zbigniew,
Glad to know that you have found the issue, you can now close this post by accepting the answer.
Hi MBCS
Thanks for your opinion. I will forward it to our DEV team.
-Regards.
10 more replies
Mehtaz Afsana Borsha Staff
Hi
Thanks for contacting us. Could you please give me a screenshot of your issue?
-Regards.
Zbigniew Krełowski Asked this
Hi, thank you for contact.
Just look on differences o background.
https://kongresazja.pl/images/android1.png
https://kongresazja.pl/images/android2.png
https://kongresazja.pl/images/iOs1.png
https://kongresazja.pl/images/iOs2.png
Thank you in advance for help.
z
Zbigniew Krełowski Asked this
Hi, any suggestions?
Zbigniew
Mehtaz Afsana Borsha Staff
It seems fine on my end. Which page actually you are talking about? Could you please give me that specific page link?
Zbigniew Krełowski Asked this
Hi.
Just try it on iPhone.
Do it , please. It looks like wrong set of body back image.
Mehtaz, I now it looks ok on android. It is about iOs on mobiles.
Just try this: https://appetize.io/demo?device=iphone8&osVersion=13.7&scale=75
So, if you could help me with this issue just do it. This is quite urgent for me.
Z
Zbigniew Krełowski Asked this
Hi, any suggestion?
Zbigniew
Mehtaz Afsana Borsha Staff
It still seems ok on my end. By the way this forum post may help you
https://www.joomshaper.com/forum/question/12780
You can follow this.
Zbigniew Krełowski Asked this
It is not ok.
I have sent you screens from androind mobile and iPhone.
On iPhone version background image is invisible.
Question:
In your opinion this - https://kongresazja.pl/images/android1.png https://kongresazja.pl/images/android2.png
loks the same like this - https://kongresazja.pl/images/iOs1.png https://kongresazja.pl/images/iOs2.png
?
Zbigniew
Zbigniew Krełowski Asked this
I think, I have found source of problem - it is safari web browser.
Zbigniew
MBCS LLC
We have the same issue with Apple phone / Safari browser combo. The concern is that this combo is very popular with the consumer base (over 50% of mobile users in America). It would be nice if this could be accounted for in Page Builder and your templates. Currently, after we build a site, we have to almost "build another site version" for Apple / Safari users.
Thanks in advance.
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