Responsiveness - Question | JoomShaper

Responsiveness

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Zbigniew Krełowski

General 1 year ago

Hi, I've got page based on Eventum/Helix 3. I've the problem with responsiveness.

The problem is - site looks completely different on evey iPhone (than on another mobiles).

Culd you help me with this issue? Thanks in advance.

Zbigniew

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11 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #112601

Hi Zbigniew,

Glad to know that you have found the issue, you can now close this post by accepting the answer.

Hi MBCS

Thanks for your opinion. I will forward it to our DEV team.

-Regards.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #112130

Hi

Thanks for contacting us. Could you please give me a screenshot of your issue?

-Regards.

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Zbigniew Krełowski
Accepted Answer
1 year ago #112161
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Zbigniew Krełowski
Accepted Answer
1 year ago #112277

Hi, any suggestions?

Zbigniew

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #112287

It seems fine on my end. Which page actually you are talking about? Could you please give me that specific page link?

https://prnt.sc/74w5L4EZbA4X

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Z
Zbigniew Krełowski
Accepted Answer
1 year ago #112302

Hi.

Just try it on iPhone. Do it , please. It looks like wrong set of body back image.

Mehtaz, I now it looks ok on android. It is about iOs on mobiles.

Just try this: https://appetize.io/demo?device=iphone8&osVersion=13.7&scale=75

So, if you could help me with this issue just do it. This is quite urgent for me.

Z

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Z
Zbigniew Krełowski
Accepted Answer
1 year ago #112443

Hi, any suggestion?

Zbigniew

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #112458

It still seems ok on my end. By the way this forum post may help you

https://www.joomshaper.com/forum/question/12780

You can follow this.

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Zbigniew Krełowski
Accepted Answer
1 year ago #112479

It is not ok. I have sent you screens from androind mobile and iPhone. On iPhone version background image is invisible.

Question: In your opinion this - https://kongresazja.pl/images/android1.png https://kongresazja.pl/images/android2.png loks the same like this - https://kongresazja.pl/images/iOs1.png https://kongresazja.pl/images/iOs2.png

?

Zbigniew

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Zbigniew Krełowski
Accepted Answer
1 year ago #112486

I think, I have found source of problem - it is safari web browser.

Zbigniew

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ML
MBCS LLC
Accepted Answer
1 year ago #112524

We have the same issue with Apple phone / Safari browser combo. The concern is that this combo is very popular with the consumer base (over 50% of mobile users in America). It would be nice if this could be accounted for in Page Builder and your templates. Currently, after we build a site, we have to almost "build another site version" for Apple / Safari users.

Thanks in advance.

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