Change logo - Forum | JoomShaper
Staff replied Extensions

Change logo

Asked by Angel 5 years ago Last activity 5 years ago

Hi I can't change the logo in my shaper_estate template. I'm going to templates, template options, basic, framework logpotype = image.
I select the desired image and when pressing the save button it tells me:
Somethings wrong, try again
And it doesn't change the logo ...

Thanks

12 replies

Ofi Khan Staff

Hello Angel

Please share your administrator access here to check. Use the Hidden Content box to share the credentials.

Best regards

Ofi Khan Staff

Unfortunately, I cannot access your administration. It is giving
Forbidden: You don't have permission to access this resource. error. Please fix this.

Angel Asked this

Hello, the permissions are from superadmin.
I have logged in with that data and it allows me to edit the template without problems ...

Thanks

Ofi Khan Staff

I cannot access it from Bangladesh. There must be any protocol that is blocking my location. Please fix it.

Angel Asked this
5 years ago · edited

Hello, give me your ip and I will add it to the list of allowed ip's.

Ofi Khan Staff

This is my ip address

Angel Asked this

Access is already available.

Ofi Khan Staff

Unfortunately it still give 403 Forbidden error.

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