Change Logo - Question | JoomShaper

Change Logo

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Angel

Extension 3 years ago

Hi I can't change the logo in my shaper_estate template. I'm going to templates, template options, basic, framework logpotype = image. I select the desired image and when pressing the save button it tells me: Somethings wrong, try again And it doesn't change the logo ...

Thanks

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12 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #9892

Hello Angel

Please share your administrator access here to check. Use the Hidden Content box to share the credentials.

Best regards

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Angel
Accepted Answer
3 years ago #9902

OK

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #9914

Unfortunately, I cannot access your administration. It is giving Forbidden: You don't have permission to access this resource. error. Please fix this.

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Angel
Accepted Answer
3 years ago #9929

Hello, the permissions are from superadmin. I have logged in with that data and it allows me to edit the template without problems ...

Thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #10063

I cannot access it from Bangladesh. There must be any protocol that is blocking my location. Please fix it.

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Angel
Accepted Answer
3 years ago #10436

Hello, give me your ip and I will add it to the list of allowed ip's.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #10510

This is my ip address

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Angel
Accepted Answer
3 years ago #10614

Access is already available.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #10727

Unfortunately it still give 403 Forbidden error.

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Angel
Accepted Answer
3 years ago #10765

Hello, access to https://gtizaragoza.es/gti2021/administrator is now allowed for Bangladesh.

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Angel
Accepted Answer
3 years ago #10769

Hello, I have already solved it. Thanks.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #10893

You are welcome

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