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SP MEDICAL bug (can't hide appointment visitng options)

Asked by Muqthar.Mohd 3 years ago Last activity 3 years ago

Hi, I need a help. I'm using 'SP Medical' along with 'nuron' template. on global configruation of joomla, 'Visiting Options' set to 'no' for 'appointment' form. even then the options ('physical visit, online visit') are showing. seems like its a bug. can you help me please..

Thank you...

attached files are for the reference. https://drive.google.com/drive/folders/1IlNvFTrvZwpk2y8nURGu4zWZ1seCwgA-?usp=drive_link

Follow up: Hi Guys.. any support for this? My site is live and really concerned about the persistent issue. thank you
site link: https://muscat.alsalamamuscat.com

Accepted answer

Marked as the solution
Ofi Khan Staff
3 years ago

The appointments view is overridden on the template. Thus the settings will not work here. If you rename this file to anything, then the setting will work. But it will change the design to default SP Medical.

templates/nuron/html/com_spmedical/appointments/default.php

So, keeping the template design, I have used this CSS to Template Options -> Custom Code -> Custom CSS

.spmedical.view-spmedical-appointments #spmedical-specialist-appintment-from .label,
.spmedical.view-spmedical-appointments #spmedical-specialist-appintment-from .custom-checkbox{
    display: none;
}

7 more replies

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Ofi Khan Staff
3 years ago

Hello Muqthar.Mohd

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur.

Or share public access to your google drive link to check.

Best regards

Ofi Khan Staff
3 years ago

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Muqthar.Mohd Asked this
3 years ago · edited

Thank you,

The details are added here.

Hope this will help..

Muqthar.Mohd Asked this
3 years ago

Thank you so much for the help.

but as far as I know, we haven't done any backend customization on the template or code.

anyway, once again thans a lot

Ofi Khan Staff
3 years ago

It was customized from us. We have overridden this in the template to promote the design.

Anyway, I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

Muqthar.Mohd Asked this
3 years ago

Hi Khan,

Sure. It's my pleasure. I will do that.

Just a side question: will you be able to fix that without a custom css?

thanks a anyway.

Ofi Khan Staff
3 years ago

Yes, Please go to this location:

templates/nuron/html/com_spmedical/appointments

and replace default.php file with the attached file. You need to unzip the file and then replace.

default.php.zip

Now, you will not need Custom CSS. I have removed the necessary code to show visiting option.

Muqthar.Mohd Asked this
3 years ago

Hi,

Awesome..
Thank you so much and really appreciate your help and support.

Regards

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