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Issue. No images in articles and gallery since SP Image Galery update

Asked by Guillaume Langlais 3 years ago Last activity 2 years ago

Hello,
since SP Image Galery update this morning
No images appear in frontend if images are in subcategories of the media folder
OK if images are in root of image folder.

Images appear in article editor.

Thx for your help, have a good day

Issue exist in all websites were be updated.

More info: i think issue come from SPImageGalery but could be in latest SPPB

11 replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us. Could you please give me a screenvideo of your issue?

-Regards.

Guillaume Langlais Asked this

Hello,
seem to be because i hade disable SEF plugin native joomla for remove a bug with google console management.

Guillaume Langlais Asked this

Hello,
i confirm that's the issue. It's very weird i think. No ?
Thank you

Mehtaz Afsana Borsha Staff

Ok Allow me some time please I need to forward it to our DEV team. Could you please give me your super admin access please.

Guillaume Langlais Asked this

Hello, thx for your answer
Have a good day
I add an information, the behavior is the same on all of my websites.

Mehtaz Afsana Borsha Staff

Could you please check your crediantilas? I cant access your site.

Guillaume Langlais Asked this

Hello, i'm very sorry i didn't see your message because Joom Forums don't send me mail.
You are absolutly right i gave you a bad password.
Thank you very much for your help because since i have re-enable the SEF i recieve alerts from Google Console for index issues.
Have a good day

Guillaume Langlais Asked this
add
Guillaume Langlais Asked this

Hello, just for Re-up the question.
Thx to you

Hello, i'm very sorry i didn't see your message because Joom Forums don't send me mail. You are absolutly right i gave you a bad password. Thank you very much for your help because since i have re-enable the SEF i recieve alerts from Google Console for index issues. Have a good day

Mehtaz Afsana Borsha Staff

Could you please keep a backup and reinstall sp image gallery? Then try again.

Guillaume Langlais Asked this

Hello,

backup, re-install SPIG, update SPPB 5.07.
Bug continue to exist, no images in all sub-menus when i disable SEF native plugin.

Sorry if i repeat but, bug exist is all my websites, not only in this example.

Thx for help.

Answer late because i don't recieve any alert from Jomm Forum since several weeks

Mehtaz Afsana Borsha Staff

Allow me some time please. I need to inform our DEV team about this bug.

Guillaume Langlais Asked this

No problem. Thx to all the Team
Have a good day

Could you try to see why forum don't send me alerts by mail on events ?
Thx

Mehtaz Afsana Borsha Staff

Yes I have already inform our team. When they replied me I will inform you.

Guillaume Langlais Asked this

Thank you very much
Have a good day

Mehtaz Afsana Borsha Staff

You are always welcome. When they replied I will inform you.

Guillaume Langlais Asked this

Thx to you. Have a good day

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