Issue. No Images In Articles And Gallery Since SP Image Galery Update - Question | JoomShaper

Issue. No Images In Articles And Gallery Since SP Image Galery Update

Guillaume Langlais

Guillaume Langlais

Extension 9 months ago

Hello, since SP Image Galery update this morning No images appear in frontend if images are in subcategories of the media folder OK if images are in root of image folder.

Images appear in article editor.

Thx for your help, have a good day

Issue exist in all websites were be updated.

More info: i think issue come from SPImageGalery but could be in latest SPPB

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20 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 9 months ago #124782

Hi

Thanks for contacting us. Could you please give me a screenvideo of your issue?

-Regards.

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
9 months ago #124851

Hello, https://youtu.be/KDTIXJX9DdY Have a good day

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
9 months ago #124857

Hello, seem to be because i hade disable SEF plugin native joomla for remove a bug with google console management.

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
9 months ago #124868

Hello, i confirm that's the issue. It's very weird i think. No ? Thank you

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 9 months ago #124881

Ok Allow me some time please I need to forward it to our DEV team. Could you please give me your super admin access please.

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
9 months ago #124986

Hello, thx for your answer Have a good day I add an information, the behavior is the same on all of my websites.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 9 months ago #125050

Could you please check your crediantilas? I cant access your site.

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
9 months ago #125409

Hello, i'm very sorry i didn't see your message because Joom Forums don't send me mail. You are absolutly right i gave you a bad password. Thank you very much for your help because since i have re-enable the SEF i recieve alerts from Google Console for index issues. Have a good day

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
9 months ago #124987
add
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Guillaume Langlais
Guillaume Langlais
Accepted Answer
9 months ago #125692

Hello, just for Re-up the question. Thx to you

Hello, i'm very sorry i didn't see your message because Joom Forums don't send me mail. You are absolutly right i gave you a bad password. Thank you very much for your help because since i have re-enable the SEF i recieve alerts from Google Console for index issues. Have a good day

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 9 months ago #125703

Could you please keep a backup and reinstall sp image gallery? Then try again.

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
8 months ago #125944

Hello,

backup, re-install SPIG, update SPPB 5.07. Bug continue to exist, no images in all sub-menus when i disable SEF native plugin.

Sorry if i repeat but, bug exist is all my websites, not only in this example.

Thx for help.

Answer late because i don't recieve any alert from Jomm Forum since several weeks

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 8 months ago #126016

Allow me some time please. I need to inform our DEV team about this bug.

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
8 months ago #126080

No problem. Thx to all the Team Have a good day

Could you try to see why forum don't send me alerts by mail on events ? Thx

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 8 months ago #126103

Yes I have already inform our team. When they replied me I will inform you.

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
8 months ago #126218

Thank you very much Have a good day

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 8 months ago #126285

You are always welcome. When they replied I will inform you.

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
8 months ago #126532

Thx to you. Have a good day

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
4 months ago #141117

Hello,

have you recieved an answer for this problem ? The bug continue and create some alerts from google on all my websites.

Thx, have a good day

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 months ago #141440

Sorry for the delayed reply. I dont get any answer from their end. If possible create a new forum post about this issue. Sorry for this inconvenience.

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