Innovate Selecting Images And Editing Articles Issues - Question | JoomShaper
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Innovate Selecting Images And Editing Articles Issues

Comunicante

Comunicante

Template 2 years ago

HI. I'm still having problems with the Innovate template. 1 First problem: when from the frontend I try to select the intro image of the article I'm writing, the media window appears smaller, so I can't choose the image to insert (in case I select one blindly, without being able to see it, if I then want to delete it I don't see any writing or any symbol on the red button). 2 Second problem: again from the frontend, when I open an already published article in order to edit it, it appears empty, and if I cancel the operation, the article will be locked and I have to unlocked it from the backend. I installed a virgin copy of Innovate on a subdomain of my site, to see if I had the same issues, and the problems persist. Can you help me, please, I'll leave login details in the hidden area. Thanks...

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7 Answers
Comunicante
Comunicante
Accepted Answer
2 years ago #132087

Here is the screenshot of what happens when I try to select a picture to include in an article. I also attach the link to the screenshot of the empty red button that users will need to click to cancel the image selection. Thanks...

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #132204

Hello Comunicante

Apology for the inconvenience. It looks like a bug. I have informed the developer team. It will be fixed in the next update.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #132306

You are welcome 😊

It will be delayed. However, I have trie to solve the issue with Custom CSS. I have added some css in custom.css file. Please check the issue now.

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Comunicante
Comunicante
Accepted Answer
2 years ago #132279

Hi Ofi, thank you for checking. Do you think it will take a long time to fix the bug? Because I have to put the site online soon.

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Comunicante
Comunicante
Accepted Answer
2 years ago #132463

Thank you, Ofi, it seems to work. I'm waiting for the next update.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #132500

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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Comunicante
Comunicante
Accepted Answer
2 years ago #132581

Yes, I will do it soon. Best regards

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