Please! Could you take care of my request? Thank you!

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Already, I have replied your another forum post for the FTP access. I will check this issue also.

Best regards,

Toufiqur Rahman (Team Lead, Support)

A clarification for this post: A page on which we encountered problems is the following: https://www.federicavalenti.it/blog/lezioni-on-line-di-fitness-anti-age

The view from the web is correct but all the SP Page Builder settings and the related ADDON and SECTION have disappeared from Backend.

Thank you! I sent FTP data on another post.

Thanks Toufiq but as you can see from the video something didn't work in this article. It's not the first time this has happened and so it's a problem because you risk having to redo a lot of work.

I attach a link to the video and the backup of the site including the MySQL database.

I hope you can help me.

Thank you!

Mirco

If you want to use Page Builder inside the Joomla article then your content will display in Joomla content area for search result purposes. Besides, If you have content inside the Joomla content area and that you want to migrate into the page builder editor then it's not possible.

However, what happened in this case is the following:

1. I generated a joomal article with Page Builder.
2. Saved the article in Page Builder
3. Added read more from Joomal Editor
4. Saved the page from Joomla Editor
5. Reopen the page to save in Page Builder
6. Page in Page Builder blank and lost all Addon settings.

I don't think this is correct.

Thank you Mirco